FAQ

All orders are processed within 1-2 business days . Once your order has been prepared and shipped, you will receive a confirmation email with your tracking information.

Delivery typically takes 7-12 business days , depending on your location and local delivery services. Please note that slight delays may occur during peak periods or due to customs clearance.

Yes, we offer free standard shipping on all orders. There are no hidden fees at checkout the price shown is the final price.

Of course. As soon as your order has been shipped, you will receive a tracking link via email so you can follow your package's journey to your doorstep.

We want you to be completely satisfied with your purchase. Should there be any problem with your order, please contact us within 14 days of receipt at info@harrencole.com , and we will be happy to assist you with a return or exchange. Please note that return shipping costs are not covered.

If you wish to change or cancel your order, please contact us as soon as possible at info@harrencole.com. We will do our best to accommodate your request as long as your order has not yet been processed.

We are sorry for the inconvenience. Please send us an email to info@harrencole.com with your order number and clear photos of the item you received. We will take care of it and send you a replacement or refund the amount.

You can reach our customer service team at info@harrencole.com. We strive to answer all inquiries within 24hours.